This page describes the outdated RS-232 Based Solution for Supervisor Password recovery or clear.

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Identify your TP model

The TP models listed on this page refer to the model number which is printed on top your TP near the LCD Hinge [not underneath] , either on the keyboard or the bottom of the LCD, it consists of a combination of letters and numbers, for example;

370C, 380Z, 380XD, 390E, 390X, 560Z, 600, 760EL, 760ED, 770 series, 770E, 770ED,240, 240X, 390E, 390X, 570, 600e, 600X, 770Z, A20m, A21e, A21m, A22e, A22m, A30, A30p, A31, A31p, G40, G41, R30, R31, R32, R40, R400, R50, R50p, R51, R52, R60, R61, R61i, T20, T21, T22, T23, T30, T40, T40p, T41, T41p, T42, T42p, T43, T43p, T60, T60p, T61, T61p, T400, T500, TransNote, W500, X20, X200, X21, X22, X23, X24, X30, X31, X40, X41, X41T, X60, X60s, X61, X61s, X61t, X300, Z60, Z61

For example a TP X20 has X20 printed near the ON/OFF switch above the F6 key.

 

Your TP's model is NOT the 2XX-XX-XXXXXX number printed on the barcode under the TP, that is the "Type" and "Serial Number".

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